Domestic & International Payment Platform

The GlobalPAY platform will allow sponsors, CROs, and sites to reimburse or pay stipends to research participants across the globe. Payments can be processed via direct deposit or via a reloadable PAYcard. Funds are instantly loaded on the PAYcard in the participants’ local currency.

local currency payments globalpay RealTime-CTMS Clinical Trial Management System Studies Research database

Local Currency

Online Mobile Upload Capabilities globalpay RealTime-CTMS Clinical Trial Management System Studies Research database

Online & Mobile
Upload Capabilities

Patient Portal Access globalpay RealTime-CTMS Clinical Trial Management System Studies Research database

Patient Portal Access

Travel Coordination globalpay RealTime-CTMS Clinical Trial Management System Studies Research database


Compliant & Efficient Payments

  • Research participants can be paid for their time or travel within minutes or days of visiting the clinic
  • RealTime is well versed in conducting participant payments within domestic and international regulations
  • Provide proficiency in your payment workflow

Customizable Access

  • Unlimited users and unlimited storage
  • Privilege based system that will allow you to customize each users view and capabilities
  • Task system allows you to assign tasks to your staff and follow up

Mobile Features

  • Instant receipt snapshot upload by research participant
  • On the go access to card balance, past payments, and pending payments
  • Auto notifications that alert the research participant of a payment

Travel Features

  • Eliminates paper and email travel requests. Traveling research participants can enter travel preferences and request travel
  • Travel features can be customized to the study if travel is needed
  • Research participants can alert project team of an upcoming visit, and the need for travel booking
  • All travel parameters and allowances are configurable by study for what the sponsor or CRO allows
RealTime-CTMS GlobalPAY app mobile

Mobile App for Subjects

The GlobalPAY mobile app allows subjects to take snapshots of expense receipts to upload for reimbursement. Subjects are then notifi ed via email once their expenses have been reimbursed. This direct mobile upload capability allows for faster reimbursement turnaround, enhancing the subject’s study experience and improving timelines for sponsors and CROs.

GlobalPAY Advantages

Mobile App for subjects

Competitive rates

Customizable cards to brand your project

Configurable systems allow for project customization

Safe and secure cloud hosting

Exceptional client support with timely response

Reporting functions that allow easy monitoring of payments

Research-experienced product support management

Remote access for sponsors and sites


“RealTime has made the running of our research office so much more
efficient. The customer service is always courteous, knowledgeable
and FAST! We had an issue with (check) fraud at our site and RealTime
came along beside us and expedited getting RealTime Pay started
at our site. The staff and the subjects love RealTime Pay. It has made
stipend payments much easier.”

– Business Operations Manager


“I work with RealTime on multiple platforms and they are fantastic!
The platforms are very user-friendly and easy to use. Our account
manager is also great at answering any questions or concerns we
have very quickly. I would highly recommend them!”

– Project Manager Travel

Have any questions about GlobalPAY? Contact us to learn more!


Since using RealTime-TEXT, my subject no show rate has been cut in half. It makes rescheduling visits much easier for both me and my subjects. It provides a quicker and easier way to communicate with my subjects, rather than waiting for a phone call.

We switched to RealTime because it’s much more user friendly than some of the other systems out in the market. RealTime is cost effective, practical, it tracks all study related activity, stores our patient database, has the ability to upload forms and track financial activity – most importantly, we finally have a system that our coordinators like and use!

RealTime-CTMS allows our site to effectively manage our clinical studies from start to finish. The system is completely customizable and user-friendly. We are able to track appointments, recruitment, enrollment and completion with just a few clicks of the mouse. This system has enabled our sites to effectively manage our costs directly related to each clinical study. Two examples: we are able to analyze our advertising budget to determine which sources of promotion are providing referrals for screening appointments and we are able to effectively track the study revenue chain as it relates to visits, monitoring and invoicing. RealTime has truly become a clinical and financial asset to our organization.

Our site has been utilizing RealTime for approximately 5 years and it has been instrumental to our overall growth, including expansion to multiple locations.  Not only does the software serve as a trial management system, it also includes patient appointment reminders via text messages, an electronic regulatory system and a stipend payment system. Additionally, the system is fully integrated with our company website. As a site director, I find the system is a must have.  Additionally, it is invaluable for study payment accountability and invoicing. RealTime is our site’s go to CTMS!

I have used two other systems and like RealTime best. I love RealTime because it is so intuitive and has a wealth of information at my fingertips.

Great System!  I work with RealTime on multiple platforms and they are fantastic! The platforms are very user-friendly and easy to use.

1. System is user friendly to the point of being intuitive
2. Service is first rate … accessible and knowledgeable
3. RT is clearly run by folks with research site level experience rather than IT folks.

Couldn’t survive without it!  RealTime is essential to the running of our clinic. From recruitment to tracking study progress, and now with eDOCS and TEXT. On top of all this, the customer support is fantastic.  RealTime is the way a CTMS should be done.

Great Software & Support!  Great support team!  Easy to use and love it!

BEST CTMS OUT THERE! This system is so user-friendly.  This is the best system available no matter what your size is. It has paid for itself over and over. This system was created by a site and it shows! Don’t make my mistake and choose a less expensive system first because trust me doing it right from the beginning would have been much easier.

Product Support





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